Standardized DNC Policy Verbiage
Our Do Not Contact Policy
We understand that some customers and members of the community may not wish to receive sales calls, emails, texts, or mail for Ting Mobile products and services from Ting Mobile.
Let us know if your contact information changes as we’ll need your new information for your Ting Mobile Do Not Contact status to remain in effect.
Our Do Not Call Policy
In order to protect the privacy rights of consumers, the phone number of any person who informs Ting Mobile that he or she does not wish to receive solicitation calls will be placed on Ting Mobile's Internal Do Not Call list. Although we will note your request immediately, please allow up to thirty (30) days after you have made your request for your number to be removed from any sales programs currently underway.
Placing your telephone number on Ting Mobile's Internal Do Not Call list restricts telephone sales only. If you are a Ting Mobile's customer, we may still contact you about service related issues, survey, billing, and other account related topics.
Sign up below, or call us at 855-846-4389 to be placed on Ting Mobile's Internal Do Not Call list.
If you would like to add your telephone number to the National Do Not Call list or learn more about it, you may do so by calling at 1-888-382-1222 or online at National Do Not Call Registry.
Click here to view and print a copy of Ting Mobile's Do Not Contact Policy.
Our Do Not Email Policy
In order to protect the privacy rights of consumers, the email address of any person who informs Ting Mobile that he or she does not wish to receive marketing emails will be placed on Ting Mobile's Do Not Email list. Although we will note your request immediately, please allow up to ten (10) days after you have made your request for your email address to be removed from any marketing programs currently underway.
Placing your email address on Ting Mobile's Do Not Email list restricts marketing email only. If you are a Ting Mobile customer, we may still contact you about service related issues, survey, billing, and other account related topics.
Sign up below, or “Unsubscribe” from the link at the bottom of the Ting Mobile marketing email to be placed on Ting Mobile's Do Not Email list.
Our Do Not Mail Policy
In order to protect the privacy rights of consumers, the address of any person who informs Ting Mobile that he or she does not wish to receive marketing mail will be placed on Ting Mobile's Do Not Mail list. Although we will note your request immediately, please allow up to sixty (60) days after you have made your request for your address to be removed from any sales programs currently underway.
Placing your address on Ting Mobile's Do Not Mail list restricts marketing mail only. If you are a Ting Mobile customer, we may still contact you about service related issues, survey, billing, and other account related topics.
Our Do Not SMS Policy
In order to protect the privacy rights of consumers, the phone number of any person who informs Ting Mobile that he or she does not wish to receive solicitation texts will be placed on Ting Mobile's Internal Do Not SMS list.
Placing your telephone number on Ting Mobile's Internal Do Not SMS list restricts marketing texts only. If you are a Ting Mobile's customer, we may still contact you about service related issues, survey, billing, and other account related topics.
To stop marketing texts, respond with the key word “STOP” to the marketing text message from Ting Mobile, or sign up below.